When assisted living communities and health care facilities implement internal quality assurance and quality improvement throughout their systems, they will have better outcomes. The core of WCCEAL is the implementation of an association developed, department approved comprehensive quality assurance, quality improvement program.
The WALA Diamond Accreditation Program is a voluntary, cost-effective, and self-directed quality management program that is available to WALA provider members.
The purpose of this program is to improve and maintain high standards of quality care and services for residents of Wisconsin's assisted living communities where individual needs are met in safe, healthy, respectful and dignified environments.
The Diamond Accreditation Program is an invaluable resource to help improve the quality of your assisted living operations and increase the quality of care you provide to your residents.
This program was reviewed by DHS and UW Madison - CHSRA staff and approval was granted as follows:
| WALA’s Diamond Accreditation Program | Approved 01/19/2012 |
The mission of the Disability Service Provider Network (DSPN) is to exist as a resource to foster a community for advocacy and education for excellence in community residential and non-residential support services. It is the goal of DSPN to positively impact residential and non-residential support services throughout Wisconsin by supporting providers in the fields of Disabilities, Mental Health, and Community Corrections so that they can achieve the highest level of service to individuals with these challenges throughout Wisconsin. It is for this reason that the STAR Quality Accreditation Program was developed.
This program was reviewed by DHS and UW Madison - CHSRA staff and approval was granted as follows:
| RSA Star Quality Accreditation | Approved 12/20/2011 |
| DSPN Star Quality Accreditation | Approved 2019 |
Echelon – A Quality Improvement Program for Those Who Strive for Excellence in Assisted Living
The LeadingAge Wisconsin Echelon is a systematic and all-encompassing program to serve assisted living professionals who strive for excellence in the care and services they offer.
Developed by assisted living professionals for assisted living professionals, Echelon is an unparalleled forum offering peer networking and sharing, a series of quality improvement initiatives, quality improvement modules, staff training modules, educational programs, workforce development tools, leadership development, policy and procedure resources, regulatory guidance and support, and certification courses for assisted living professionals.
Echelon provides collaborative guidance and support for each participating assisted living community as the community pursues its individual journey of quality improvement. Through Echelon, assisted living professionals become better by working together.
This program was reviewed by DHS and UW Madison - CHSRA staff and approval was granted as follows:
| The LeadingAge Wisconsin CBRF and RCAC Quality Improvement Network (Now Echelon) | Approved 11/16/2010 |
PEAL is a voluntary program open to all WiCAL members, regardless of their licensure or certification, or whether they are currently qualified for the abbreviated survey process. Participation is voluntary, but all members are strongly encouraged to participate. Participating facilities receive training in recognized performance excellence criteria and quality improvement processes. Specifically, the PEAL program will rely heavily on the Baldrige Excellence Framework (Health Care) as the foundation of the program.
This program was reviewed by DHS and UW Madison - CHSRA staff and approval was granted as follows:
| WiCAL’s Performance Excellence in Assisted Living (PEAL) Program | Approved 04/06/2012 |