"Excellence in Wisconsin Assisted Living
Through Internal Quality Improvement"
Through Internal Quality Improvement"
MCO users can now also access all the videos and tools currently available to the ALC level users for training and customizing their eQuality: WCCEAL reports. Videos such as:
How to Read Your Reports: Overview
MCOs can assist their ALC members and encourage them to use these reports to spot trends, compare their ALC to similar peers and give positive feedback to staff in response to improving areas and to know where to address resources.